Agent configuration
4 min read

Configure my AI agent

Customize the name, voice, response style, system instructions and opening hours of your AI agent.

Your AI agent is the voice of your business. Customize its tone, greeting and instructions so it answers just like you would.

Agent identity

  • Name: give your assistant a name (default is Kali).
  • Voice: choose from the available voices in settings.
  • Response style: short, detailed, professional or warm.

System instructions

System instructions guide the AI's behavior. Describe your business, the information to collect and how the agent should respond.

Example instruction

"You are the phone assistant for a veterinary clinic. You book appointments, qualify emergencies and politely decline out-of-scope requests."

Opening hours

Set your days and opening slots. The agent will automatically adapt its greeting depending on whether you are open or closed.

Test your agent

  1. 1

    Save changes

    Click Save on the My agent page.
  2. 2

    Call your Kalyvox number

    Dial your Kalyvox number directly to hear the result.
  3. 3

    Adjust as needed

    Edit the instructions and test again until you get the desired behavior.

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