Agent configuration
4 min read

Connect Kalyvox to ChatGPT

Add the Kalyvox connector in ChatGPT and stay in control of the data you share.

The ChatGPT connector lets you query Kalyvox in plain language from ChatGPT: summarise your week of calls, review your customer scenarios or prepare an adjustment to your AI phone assistant — without opening the dashboard.

Add the connector in ChatGPT

  1. 1

    Open ChatGPT connectors

    In ChatGPT, go to Settings > Connectors > Add.
  2. 2

    Paste the Kalyvox connector URL

    https://auth.kalyvox.ai/functions/v1/mcp
  3. 3

    Sign in with your Kalyvox account

    A Kalyvox consent screen appears: check the application name, then approve.
  4. 4

    Check the connection

    Ask “summarise my Kalyvox account”: ChatGPT should reply with your plan and assistant configuration.

What the assistant can do

  • Summarise your account: plan, subscription status, voice, opening hours, minutes used.
  • Analyse your calls: volumes, escalation rate, breakdown by scenario and by day.
  • List your customer scenarios and the instructions given to the phone assistant.
  • Answer how-to questions using this help center.
  • Prepare a scenario change, applied only after your confirmation.

Two-step changes

Nothing is applied automatically. ChatGPT first prepares a proposal and shows you a before / after preview. You confirm explicitly in the conversation, and only then is the change applied. You can also decline, or find the proposal in the activity log under Kalyvox > Settings > ChatGPT.

Administrators only

Only company administrators can propose and confirm a change. Other members have read access.

You choose what is shared

By default, only aggregated call statistics are shared: no personal caller data is sent. In Kalyvox > Settings > ChatGPT, an administrator opens each category the connector may read: call statistics, call details, caller name, phone number (masked or full), transcripts, customer scenarios and change proposals.

If ChatGPT tells you a data category is not shared, it is not a technical limitation — it is your setting. You can also ask ChatGPT “what can you see about my Kalyvox account?” to get the exact list.

GDPR

The data you enable leaves Kalyvox and is processed by OpenAI. Sharing transcripts and full phone numbers exposes personal data of your callers: make sure you have a legal basis and record it in your processing register. Every connector access is logged in Kalyvox.

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