Your calls, analysed from ChatGPT
"How many missed calls last week?", "Which reasons come up most?" — ask the question, ChatGPT reads your Kalyvox data and answers.
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- Call statistics shared by default
- Can be turned off anytime
Your call data finally becomes readable in one sentence
Most small-business owners never open their call reports — not out of indifference, but because finding the answer means navigating, filtering and comparing. The Kalyvox dashboard remains the reference for the detail of a single call, but asking a question out loud is far faster when you're after a trend or preparing a team meeting.
By connecting Kalyvox to ChatGPT, your call statistics become queryable in plain language: volumes, recurring reasons, booking rate, callbacks due. Call statistics are shared by default so the assistant is useful from the very first question; you can narrow that scope or switch sharing off entirely in your settings.
Call data only helps if someone reads it
Most owners never open their call reports. Asking a question is far faster than building a dashboard.
How to enable it
Open the ChatGPT settings
From your Kalyvox dashboard, in the Settings section.
Choose what is shared
Call statistics are shared by default. You can restrict them or turn everything off.
Authorize the connection
A secure authorization links your Kalyvox workspace to ChatGPT. Revocable at any time.
What you need before you start
- A Kalyvox Pro or Business plan.
- A ChatGPT account able to connect external apps.
- Admin rights on your Kalyvox workspace to authorize the connection.
- A clear decision on what to share (the default setting suits most cases).
Typical setup time: under 5 minutes.
What owners ask most
Four recurring uses, depending on the type of business.
Medical practices
"How many after-hours calls this week?" to decide whether to widen appointment windows.
See this industry pageElectricians and trades
"Which call reasons come up most?" to enrich the assistant's FAQ and cut needless callbacks.
See this industry pageClinics and centers
"Compare this month's booking rate with last month's" ahead of the team meeting.
See this industry pageAgencies and service providers
"List this week's calls with no follow-up" to organise Monday's sales chase.
See this industry pageAvailability by plan
Solo
Included
Pro
Included
Business
Included
The Kalyvox assistant inside ChatGPT is included in every plan, starting with Solo.
See pricingLimits and best practices
A conversational assistant is great for exploring, less so as an official record.
The dashboard stays the source of truth
For a figure going into an invoice or formal reporting, check in Kalyvox: ChatGPT rephrases, it does not certify.
Read-only connection
ChatGPT can neither change your configuration, nor cancel an appointment, nor place a call.
Share the useful minimum
Statistics answer the vast majority of questions; only enable full contact details when there's a proven need.
An answer is only as good as the question
Specify the period and scope ("over the last 30 days", "on the main line") for reliable results.
Data and security
Explicit authorization
The connection goes through a secure authorization tied to your workspace, never a shared password.
Instant cut-off
A switch under Settings → ChatGPT suspends access without deleting your call history.
Access logging
Requests made through the connection are logged on the Kalyvox side, so usage can be audited.
What ChatGPT can read, and what it can't
The scope is explicit and can be changed at any time under Settings → ChatGPT.
- Call statistics
- Shared by default: volumes, breakdown by reason, after-hours calls, appointments booked.
- Call summaries
- Opt-in: auto-generated digests, without the full transcript.
- Appointments
- Opt-in: dates, reasons and status of appointments booked by the assistant.
- Full contact details
- Off by default. Only enable it if your use case genuinely requires it.
- Assistant configuration
- Never editable from ChatGPT: the connection is read-only.
Questions you'll be able to ask
"Summarise yesterday's calls"
A clear digest of requests received, appointments booked and callbacks to make.
"Which reasons come up most?"
Identify recurring questions so you can enrich your assistant's answers.
"Compare this week with last week"
Call volume, booking rate and urgent calls, without opening a single report.