Zapier integration

Turn every call into an action in your tools

Kalyvox fires a Zap as soon as a call is handled: lead created, team notified, row added, follow-up ticket opened.

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  • 6,000+ apps
  • Real-time trigger
  • No development required

A call only matters if it triggers something

Answering, qualifying and transcribing a call isn't enough: as long as the information sits in a dashboard nobody opens before the next morning, your reaction time is still that of a manual process. And on inbound requests, callback speed is one of the very few conversion factors you fully control.

The Zapier integration turns each handled call into an event that 6,000+ apps can act on. A qualified lead creates a record in your CRM, a detected emergency posts to your on-call channel, a confirmed appointment feeds your tracking sheet. All of it with no development, by assembling Zaps in a visual builder.

Capturing the call isn't the problem — what comes next is

A lead sitting in an inbox is a lost lead. Automation removes the delay between the call and the action.

Re-typing call details into the CRM
Contact and summary arrive pre-filled
Urgent calls spotted too late
Instant Slack or SMS alert based on the detected intent
No usable trail for sales follow-up
Every call feeds your tracking sheet automatically

Set up in three steps

1

Generate your API key

From the Zapier settings in your Kalyvox dashboard, in one click.

2

Connect Kalyvox inside Zapier

Paste the key and the Kalyvox app shows up in your connections list.

3

Pick your action

Call handled, appointment booked, urgent call detected — each event can trigger a Zap.

What you need before you start

  • A Zapier account (the free plan is enough for a single-step Zap).
  • A Kalyvox Pro or Business plan.
  • An API key generated from Settings → Zapier in your dashboard.
  • Access to the destination app (CRM, Slack, Sheets, billing tool…).

Typical setup time: 10 to 15 minutes for a first working Zap.

Automations by trade

The most useful Zaps depend on your business. Four concrete examples taken from real setups.

Locksmiths and emergency call-outs

Any "emergency" intent triggers a text and a Slack message to the on-call team, with the callback number and address.

See this industry page

Home remodeling companies

Each quote request creates a CRM deal with the budget mentioned, the type of work and the preferred visit date.

See this industry page

Accounting firms

Client calls are filed by matter into an Airtable or Notion base, so nobody has to hunt for who called about what.

See this industry page

Restaurants and reservations

Reservation requests flow into the floor tool or a shared sheet, with party size and preferred time.

See this industry page

Availability by plan

Solo

Not included

Pro

Included

Business

Included

The Zapier integration is included from the Pro plan. Solo keeps email alerts and the dashboard.

See pricing

Limits and best practices

Zapier is powerful but plays by its own rules. What to know before building critical automations.

Trigger speed depends on your Zapier plan

Free accounts poll new events at a fixed interval; paid plans react faster. For on-call alerting, also rely on Kalyvox's native SMS alerts.

One API key per workspace

The key only exposes your company's calls. Don't share it outside your Zapier workspace.

Test with a real call

Zapier needs a sample event to map fields: place a test call before publishing the Zap.

No write-back from Zapier

The integration exposes calls and appointments for reading; it does not change your assistant's configuration.

Data and security

Revocable key

Delete the key from your settings and every associated Zapier connection stops working immediately.

Scoped to your company

No other customer's data is reachable, whatever the API call.

Choose the fields you pass on

In Zapier you decide which fields reach the destination app: you can leave the transcript out.

Data sent on every trigger

Each Zap receives a structured payload; you pick the fields to map into the destination app.

Caller identity
Callback number, name given, company where relevant.
Detected intent
Call reason qualified by the assistant: quote, emergency, booking, complaint, other.
Summary and transcript
A few-line digest, plus a link to the full transcript.
Appointment, if any
Date, time and reason when the call resulted in a booking.
Call metadata
Timestamp, duration, line called and estimated urgency level.

Most-used automations

Qualified call to CRM

Automatically create the contact and the deal in HubSpot, Pipedrive or Salesforce.

Urgent call to Slack

Instant message to your on-call channel with the summary and callback number.

Tracking in Google Sheets

One row per call to track volume, reasons and conversion rate.

Frequently asked questions

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