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AI answering service use cases Recruitment

AI Candidate Phone Pre-Screening

A candidate calls during an interview. Their application can still be captured.

Kalyvox identifies the role, asks your pre-screening questions and passes the answers to the recruiter. Hiring decisions remain human.

How Kalyvox handles calls for your industry

Built for the way you work

The answering flow follows the vocabulary, priorities and next steps of recruiting calls.

Every call answered

During jobs, call spikes or after hours.

Rules by intent

Urgency, quote, booking or routine request can each follow a different path.

Useful context preserved

Your team receives the reason, details and next action after the call.

Before / after

What changes when recruiting calls calls are handled immediately.

Without a dedicated answering flow

Capture an application while the recruiter is unavailable

Ask a consistent set of questions

Structure answers without ranking people

Kalyvox

Kalyvox answers while your team is unavailable.

The reason, contact details and useful context arrive in one structured request.

Urgent calls follow the transfer or escalation rule you configured.

On the ground

Where this call scenario usually breaks down.

The details vary by industry. The pattern is the same: the phone rings precisely when your team is already busy.

01

Capture an application while the recruiter is unavailable

Role, contact details, availability and configured information can be collected without interrupting an ongoing interview.

02

Ask a consistent set of questions

Each role can use its own questionnaire so relevant candidates are asked for the same core information.

03

Structure answers without ranking people

Kalyvox can apply explicit workflow rules but should not independently rank candidates or make hiring decisions.

04

Prepare the next step

The recruiter receives the call context and can call back, offer an interview or continue the normal hiring process.

Inside the call

The caller explains the problem. Kalyvox turns it into an actionable request.

A candidate calls about a technician role while the recruiter is interviewing someone else.

Team handling customer requests
CALL IN PROGRESSRecruitmentYour business rules are applied in real time.
Incoming call LIVE
RecruitmentReason detected
PriorityApplied from your rules
Next stepTransfer · booking · callback
Call summary
QUALIFIED

The useful details stay together.

Reason, contact details, answers and next action are attached to the same request.

Ready for your team
Routing
CallerKalyvoxTeam

Transfer when the right person accepts

Context kept when a callback is needed

Configured outcome

One call, one clear next action.

Kalyvox identifies the role, captures contact details, stated experience and configured availability information, then passes the answers to the recruiter for follow-up.

Team at work handling customer requests
QUALIFIED REQUEST

The context is already there.

A candidate calls about a technician role while the recruiter is interviewing someone else.

Kalyvox identifies the role, captures contact details, stated experience and configured availability information, then passes the answers to the recruiter for follow-up.
Compare

Outsourced reception vs AI phone system

Which phone system should you choose for your recruitment business?

CriterionOutsourced receptionKalyvox
AvailabilityBusiness hours only 24/7
Monthly cost$800–$1,500/mo From $95/mo + usage
Call qualificationSimple message taking Intent detection + criteria extraction
CustomisationFixed script Dynamic questions adapted to context
Appointment bookingManual, depends on staff availability Synced calendar, booked during the call
Simultaneous call capacityLimited to number of operators Unlimited
See our detailed pricing →
Go beyond answering

The call can finish with the work already moving.

APPOINTMENTS

Book into the connected calendar

Kalyvox checks availability and books the slot directly when the scenario allows it.

Calendar integration
TRANSFER

Route the call to the right person

The caller is transferred according to the detected intent and the availability rules you configured.

See features
WORKFLOWS

Send the request into your tools

Email, SMS, Zapier and connected workflows keep the request moving after the call.

See integrations
How it works

How does candidate phone pre-screening work?

The phone can capture a consistent first layer of information without turning AI into the recruiter. Kalyvox collects answers; your team evaluates candidates.

1. Identify the role

Kalyvox determines the vacancy or role type among the workflows you configured.

2. Ask the configured questions

Stated experience, availability, mobility or relevant skills are captured according to the role questionnaire.

3. Structure the answers

Information is grouped so the recruiter does not need to repeat the same initial screening during follow-up.

4. Hand over to recruiting

The recruiter keeps control of candidate assessment and decides the next step: callback, interview or another stage.

Data captured

What can be captured during the call?

  • Target role
  • Name and contact details
  • Stated experience
  • Requested skills
  • Availability
  • Mobility when relevant
  • Interview availability
Common cases

Different calls, different outcomes.

Multiple open roles

The identified role determines which questionnaire is used during the call.

Recruiter in an interview

The application is captured without interrupting the ongoing interview.

Missing information

The answer remains missing rather than being inferred or invented by Kalyvox.

Interview to schedule

A connected calendar can enable booking; otherwise availability is simply passed on.

Frequently asked questions

Frequently asked questions

How does Kalyvox pre-screen a candidate by phone?

You define the questions for each role. Kalyvox captures the candidate’s stated answers and passes them to the recruiter in a structured format.

What information can be requested?

For example the role, stated experience, relevant skills, availability, mobility and contact details, depending on what is relevant and permitted in your process.

Can Kalyvox decide whether a candidate is good or bad?

No. It can apply explicit workflow rules you configured, but selection, assessment and hiring decisions remain under human control.

Can different roles use different questionnaires?

Yes. The workflow can adapt questions to the identified role so the relevant information is captured for that application.

Can Kalyvox schedule an interview?

Yes when a compatible calendar is connected and configured for that workflow. Otherwise it can capture the candidate’s availability for recruiter follow-up.

Is it suitable for high-volume recruiting calls?

Kalyvox can handle multiple inbound calls without requiring recruiters to answer them simultaneously, then pass each request on with the captured information.

Try it on your calls

See how Kalyvox handles calls for recruiting calls.

Configure your rules, test the assistant and decide from there.

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