Phone challenges for filtering & routings
« Our team spent 30 minutes a day transferring calls. Now it's automatic. »
Wrong person answers
A billing question reaches the technician.
Transfers waste time
Callers are transferred 2-3 times.
Priority calls get lost
An urgent request gets the same treatment as routine.
Outsourced reception vs AI phone system
Which phone system should you choose for your filtering & routing business?
| Criteria | Outsourced reception | Kalyvox AI Phone System |
|---|---|---|
| Availability | Business hours only | 24/7 |
| Monthly cost | $800–$1,500/mo | From $95/mo + usage |
| Call qualification | Simple message taking | Intent detection + criteria extraction |
| Customisation | Fixed script | Dynamic questions adapted to context |
| Appointment booking | Manual, depends on staff availability | Synced calendar, booked during the call |
| Setup time | 1 to 2 weeks | 15 minutes |
| Simultaneous call capacity | Limited to number of operators | Unlimited |
Sync your calendar, book appointments during the call
Connect your Google Calendar: the phone assistant knows your filtering & routing availability in real time, offers time slots and confirms the appointment without any callback from you.
Calendar sync
Connect Google Calendar in a few clicks. Existing events are taken into account, so double bookings never happen.
Live slot suggestions
During the call, the assistant reads your real availability and offers the next slots that fit your opening hours and service durations.
Your rules, your limits
Appointment types, durations, minimum notice, allowed windows: you set the frame. Choose firm confirmation or pre-booking pending your approval.
Automatic confirmation
The appointment lands in your calendar, is summarised in the qualified call and your team is notified by email or SMS.
Sample call
"I can offer you Thursday 2:30pm or Friday 9:00am. Does Thursday 2:30pm work? Great, it is booked — you will get a confirmation by text."
And everything flows back into your tools
The appointment lands in your calendar, the request in your CRM, and your call statistics are available inside ChatGPT.
Real-world example
Situation
Sales, support and billing questions flood your single line.
With Kalyvox
The AI categorises each call and routes to the right team member automatically.
Frequently asked questions
How does AI routing work?
The AI identifies intent and routes to the right person.
Can I set custom rules?
Yes, you define categories and assignments.
Does it handle escalation?
Absolutely. Urgent calls can be transferred to a human.
Resources to go further
How Much Does an Answering Service Cost in 2026? Real Pricing
In 2026, the cost of answering services will vary based on several factors. This article guides you through the pricing and options available in the market.
Read the article
How Does an Answering Service Work?
Outsourced answering service provides an effective way to manage incoming calls. This article delves into its functionality and benefits across various sectors.
Read the article
Evaluating the Cost of Intake Specialists vs AI Receptionists in 2026
Explore the financial aspects of hiring an Intake Specialist in 2026, including salary and overhead comparisons with AI Receptionists. Gain data-driven insights to inform your decision.
Read the article
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